Online Help and Advice

Sefton has created a guide detailing information for children aged 0-25 and their families who want to find out about support services available to them.  This includes information about health professionals for all ages, leisure services, inclusive activities, and lots more.

The link is here If you are worried about a child, please contact the Police in an emergency or to make a referral to Children’s Social Care please follow this link 

For non-emergencies, call 111
The MASH Team T: 0151 934 4013

Kooth

Kooth is your online mental well-being community. Free, safe and anonymous support.
T: 0203 984 9337

Childline

Childline is a free, private and confidential service that you can access online and on the phone. They can provide help and support for people up to their 19th birthday.
T: 0800 1111

Samaritans

Whatever you’re going through, a Samaritan will face it with you. Available 24 hours a day, 365 days a year.
T: 116 123
E:jo@samaritans.org

Shout

Shout is a 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Text 85258

Police

If you or somebody else is in danger, or it feels like a situation might get dangerous and you need support right away, click here to find out how to contact the police.
W: www.police.uk

NHS Choices

Mental health services are free on the NHS. To get urgent medical help, use the NHS 111 online service, or call 111 if you’re unable to get help online. For life-threatening emergencies, call 999 for an ambulance.

NHS Chathealth

If you are a parent of an 11-19 year old, the NHS has launched a Chat Health text message service. This service is confidential and anonymous.
Text message service: 07312 263291

SEND Support

Please follow the link to see what support is on offer to families in the community of children who may have additional needs or struggles. There are sessions on sleep management, sensory workshops, eating etc. so help is available in so many different ways.

Childhood Bereavement Network

A website of resources to support children and young people who have suffered bereavement.

Young Minds

Young Minds is a general mental health website, with a section on supporting children through grief and loss.

Winstons Wish

A website offering support for a child or young person around bereavement.
T: 08088 020 021

Hope Again

Resources for Children and Young People who suffered bereavement.

Sands

Sands is a charity that supports families who have suffered a stillborn or miscarriage of a child.

The Good Grief Trust

A website that offers general advice about bereavement including the loss of a child.

The Compassionate Friends

A website that offers support for families who have lost a child.

Family Education

Useful tips for protecting your child from cyberbullying and other online safety hazards.

Keeping children safe online

We all have a part to play in keeping children safe online. Find out how with our online safety guides.

Online Safety Guidance for Parents

Online spaces, games and media form a large part of life for young people growing up today. It offers a platform to connect with others, connect with others and to learn.  If you understand the situations they encounter you’ll be better placed to offer them advice on how to deal with them.

Download Resources